So again, thank you!
Give that tech a raise, or maybe buy them dinner, haha. We need more techs like them. Thanks for knocking this out!
Initially, we had inquired if they could send one of their technicians to go to the cemetery and find the cenotaph and measure the oval area dimensions where the photo of our uncle (who served our country as First Lieutenant in the Air Corps during WWII) was once placed and also to determine if they could replace it with a new one. I knew this was not a usual request. Danielle said she was going to contact the owner, Grage Deese, and get back with us.
It was less than an hour when she called back and said the owner was deeply ouched and would send one of their technicians out there the very same day at no charge to us. They were excited to do this!
Their awesome, skilled technician cleaned and eventually later filled the empty oval space with material to adhere new replacement ceramic photo with bronze frame. Incredible excellent job!
Deeply touched that they did this for our uncle. Very heartfelt. We can only rate them 5 stars but they are all golden